We use a range of suppliers to source you the best items and prices. Consequently, the delivery and plug-in services change on a case by case basis. We will update you the day before your preferred delivery date with a delivery window during which you will need to be home to accept delivery.
How much does delivery cost?
We calculate the delivery costs and display them in the cart. Delivery is calculated based on size, weight and delivery locations of your items.
Do I need to be at home to accept delivery?
Yes. Large items such as fridges & freezers, ovens, rangehoods, cookers require someone to be home to accept and sign for the delivery. Once a delivery date is confirmed, if you need to change your preferred delivery date please contact us directly quoting your Quote ID / Order ID (as displayed in your confirmation email). There may be an associated cost to changing your delivery date, but we will notify this to you in advance.
Do you take away old appliances, packaging and plug-in the new appliance?
Yes, you may add this additional service in the cart during checkout. Removal of old appliances is only available for fridges & freezers, dishwashers, washing machines and dryers. All items must be disconnected prior to arrival in order for the old appliances to be taken away. Our service providers are not able to disconnect items from mains. Removal of old appliances also includes taking away packing of your new appliances. We do not provide full installation services but can plug-in your new appliance.