Privacy Policy
Effective date: September 2026. Groupdeal operates from Brisbane, Queensland, Australia.
Who we are
Groupdeal (“we”, “us”) runs a quote-first concierge for Australian appliance purchases. Contact: support@groupdeal.net.au · WhatsApp +61 402 009 668.
What we collect
- Quote and checkout details: name, email, phone, address, product preferences, order history.
- Payment metadata via Stripe (we do not store full card numbers).
- Technical data needed for cart, login and security (IP, device/browser, essential cookies).
How we use information
- To source deals, issue quotes, process orders, memberships, refunds and support.
- To arrange fulfilment (home delivery or Click & Collect via retail partners).
- To prevent fraud and improve the storefront. Marketing email only with consent.
Sharing
We share data only as needed with payment processors (Stripe), hosting, email delivery, and fulfilment / retail partners. We do not sell your personal information.
Australian Privacy Principles
We handle personal information in line with the APPs under the Privacy Act 1988 (Cth) where they apply. You may request access, correction, or deletion where we are not required to retain records. Unresolved complaints may go to the OAIC.
Overseas disclosure
Some processors (e.g. Stripe, cloud hosting) may store data outside Australia. We take reasonable steps to ensure comparable protection.